01
Inconsistent customer support
Customers waiting for replies and conversations slipping through the cracks.
Automation, AI and website consulting
The work keeps moving.The manual effort doesn't have to.
We analyze your operations, identify bottlenecks, and build tailored solutions to eliminate them. From automation and integrations to AI agents and websites, we handle everything from assessment to hands-on implementation.
End-to-end operational analysis. Hands-on implementation.
- Consulting
- Automation
- Intelligence
- Processes
- Integrations
- Websites
- Support
- Sales
- Scale
The cost of manual work
When everything depends on your team, growth just means more work.
Repetitive tasks, missed leads, slow support, and fragmented processes cost your company time and opportunities every day.
- 02
Leads with no follow-up
Valuable leads go cold when follow-ups take too long.
- 03
Inefficient operations
Spreadsheets, repetitive copy-pasting, and rework take up time your team could be spending on growth.
Quick estimate
How much time does manual work cost you each month?
Adjust the sliders to match your operation. The estimate is based entirely on your numbers.
12
6 min
3 people
Monthly time spent on manual work
0hours
That's the equivalent of 0 business days every month spent on tasks that could be automated.
Of each person's day15%
Estimate based on 22 working days and an 8-hour workday, calculated using the values you entered.
What we do
We look at the whole operation. Then we build what's missing.
We don't build standalone solutions. We map your entire operation and implement the right solution for each bottleneck, whether that's automation, integrations, AI agents, or a website.
- 01
Consulting & assessment
We analyze your operation and map out every process: what can be automated, what needs to stay human, and what can be eliminated altogether.
- 02
Automation & integrations
We connect your CRM, WhatsApp, spreadsheets, ERP, and the tools you already use. Enter data once, and let it flow automatically across your operation.
- 03
AI SDR
Finds prospects, qualifies leads, and organizes opportunities so your sales team can focus on the right leads at the right time.
ContactsRepliedQualifiedMeeting - 04
AI Support
Answers questions, routes requests, and keeps your support available 24/7.
24hActive - 05
AI Follow-up
Re-engages conversations, tracks proposals, and reduces lost sales caused by missed follow-ups.
- 06
Websites & landing pages
We build websites that integrate seamlessly with your automations, from the first click to a qualified lead in your CRM.
CRM
The Backline method
From manual processes to intelligent operations.
- 01
Assessment
We analyze your operation to identify where time and opportunities are being lost.
- 02
Mapping
We map the ideal process, deciding what to automate, what should remain human, and what to eliminate.
- 03
Build
We build a tailored solution and connect it to the tools you already use.
- 04
Rollout
We get everything up and running alongside your team without disrupting your operations.
- 05
Monitoring & Optimization
We measure performance, make adjustments, and continuously optimize your operation.
Why us
It's not just AI.It's operations.
Backline doesn't hand you a tool and disappear. We look at your entire operation, build what actually makes sense for your business, and stay with you until it's delivering real results in your day-to-day operations.
- 01
Assessment of your entire operation, not just an isolated task
- 02
Solutions tailored to your operation
- 03
Integration with the tools you already use
- 04
Automations and websites built by the same team
- 05
Hands-on implementation until everything is fully integrated into your workflow
- 06
Ongoing, consultative support
The difference is in the scope of the work.
Comparison A one-off tool
Backline
Backline- Scope
One isolated task, chosen by you
Your entire operation mapped before anything is built
- Starting point
You decide what to automate on your own
An assessment to determine what to automate, keep human, or eliminate
- Build
A generic, one-size-fits-all template
A solution designed around your operation and workflows
- Current tools
You connect them however you can
We integrate with your CRM, WhatsApp, spreadsheets, and the systems you already use
- Website and automation
A different vendor, a different timeline, a different conversation
Website and automation built by the same team and integrated from day one
- After delivery
Ticket-based support, if you know what to ask for
Ongoing optimization and proactive support
Technology only makes sense when it makes work easier for the people doing it.
- Complete assessment
- Tailored solutions
- Hands-on implementation
- Connected processes
Contact
Is your operation still running on manual effort?
Book an assessment. We look at your company's complete process and show you where you can automate — and what that gives back in time, speed and consistency.
No-commitment assessment. You leave the conversation with clarity on what can be automated in your operation.
Start with the assessment
Fill in the fields and we'll get back to you with next steps.